At Raleigh Roof Pro, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website (raleighroofpro.com) or use our roofing services in the Triangle area.
Information We Collect We collect information that you voluntarily provide to us when you request a free inspection, schedule a repair, or contact us through our website. This information may include:
- Personal Identifiers: Name, email address, phone number, and home address.
- Property Details: Information about your roof type, age, damage, and insurance claim status.
- Digital Data: IP addresses, browser types, and website interaction data collected via standard cookies and analytics tools to improve our website experience.
How We Use Your Information The information we collect is used strictly for business operations and customer service, including:
- Scheduling inspections, repairs, and replacements.
- Generating accurate, itemized estimates and invoices.
- Communicating with you regarding your project status, weather delays, or maintenance reminders.
- Processing payments and managing accounts.
- Complying with local municipal permitting requirements in Wake County.
Sharing of Information Raleigh Roof Pro does not sell, trade, or rent your personal information to third parties. We only share your data when absolutely necessary to complete your project, such as:
- Local Municipalities: Submitting your name and address to the City of Raleigh, Town of Cary, Town of Garner, etc., to secure required building permits.
- Insurance Providers: Sharing damage reports, photos, and estimates directly with your insurance adjuster if you are filing a storm damage or hurricane claim.
- Subcontractors and Suppliers: Sharing necessary project details with trusted partners (e.g., gutter installers or material suppliers) to ensure your roof is completed to our standards.
Data Security We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of internet transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.
Third-Party Links Our website may contain links to third-party websites, such as the National Weather Service, manufacturer websites (GAF, Owens Corning), or local government portals. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before submitting any personal data.
Your Rights Depending on your jurisdiction, you may have the right to request access to, correction of, or deletion of your personal information. If you wish to exercise these rights or have your data removed from our active customer database, please contact us using the details below.
Changes to This Policy We may update this Privacy Policy from time to time to reflect changes in our practices or local regulations. The updated version will be posted on this page with a revised effective date.
Contact Us For any privacy-related questions or requests, please reach out to us: Raleigh Roof Pro 2301 Sugar Bush Rd, Raleigh, NC 27606 Phone: (984) 358-9024 Email: contact@raleighroofpro.com